dozens are hurt, and one of the nation's busiest commuter rail services is disrupted when a train runs off the track in new york city. >> i thought i was going to die, to be honest. i thought, i'm going to die. health care fixed. obama administration says it's worked out most of the bugs from healthcare.gov but warns more work is needed on the troubled website. and drone drop-off? amazon unveils its new plan to deliver your purchase to your doorstep in under an hour. this is the "cbs morning news" for monday, december 2nd, 2013. good morning.

good to be with you. i'm anne-marie green. well, federal transportation officials have zbruchbt their investigation into the deadly crash of a new york city commuter train. at least four people were kanld 60 others injured. the metro north train was on its way from poughkeepsie to manhattan. it jumped the track as it rounded the curve. they're looking into speed, possible mechanical issues and human error. marlie hall is at the crash site. marlie, good morning. >> reporter: good morning, anne-marie. federal investigators continue to pore over this crash site this morning trying to determine what led to that deadly train derailment. investigators are trying to determine what caused a commuter train to jump the tracks, killing four and injuring more than 60. the investigation appears to center around how fast the train was moving as it reached a curve in the bronx just north of manhattan. >> we have not spoken to the conductor. we anticipate interviewing the

train crews in the next day or two. >> reporter: a law enforcement crew tells cbs news the man tried to work the brakes but they weren't working. the ntsb will uncover data reporters which will tell the speed the train was traveling. >> they'll know the speed. if they were attempting to apply the brakes. they'll know whether they wo worked. some passengers thought they were going to plunge into the water. this passenger said people were tossed around like rag dolls i could see some people flying from my left side to the right side. >> reporter: james levell is among the dead. his son posted this message online. this feel ts like an awful nightmare that i can't wake up from. rest easy dad. i love you. as deadly as that derailment

was, it could have been far worse had it happened on a weekday. officials say it was about half full at the time of the crash. anne-marie? >> all right. three railway workers were killed when a train derailed in southern new mexico. the train was carried iron ore when it derailed saturday. the three victims were the only people on board. the locomotive jumps the tracks and ended up in a ditch. the others remained on the track. four turned on their side. in scotland the death toll rowe rose to nine this morning in a helicopter crash. a police schoper crashed into a crowded nightclub in glasgow on friday. as charlie d'agata reports crews continue to comb for victims. >> reporter: beneath the debris and twisted helicopter wreckage, search teams found what they feared.

deputy police chief rose fitzpatrick delivered the news. >> i can confirm that earlier this morning the body of another person was removed from the incident site. >> reporter: police warned there may be more. they released the names of some of the victims, including 36-year-old police officer kirsti nelis seen here in front of the very helicopter she died in when it tore through the roof of a crowded pub. at a service in glass dow cathedral, schoolchildren lit candles for each of the victims' in friday's crash. after tit, linda boden foult tears. pat o'mara led the squad after the crash. his team knew the helicopter well. >> quite emotional. there was some tear this morning. and we were thinking about, you know, our colleagues who died as well as all the other people who

died. >> reporter: of 12 people still hospitalized, three remain in intensive care, and some people are still missing. as to what caused the crash, questions are focusing on the possible failure of a fuel line, something that would have caused not one but both engines to fail, and we spoke to the manufacturers who told us they couldn't be sure whether this particular kocht had benefitted with a black box. charlie d'agata, cbs news, glasgow, scotland. the obama administration says its health care website has improved but more work is needed. the administration set a december 1st deadline to fix the troubled website. health and human services officials said the worst of the glifrps and delays may be over. susan mcginnis is in washington with the details. susan, good morning. >> anne-marie, good morning. it was two months ago that healthcare.gov opened for business. since then with too many glitches and crashes and bugs to count, the site became an em

barmt to the white house. well, now, after a massive reworking, the administration says the site will work for most of the people most of the time. the government estimates more than 800,000 people will now be able to shop for insurance coverage every day. more than 50,000 people can log on to the website at one time. the administration's chief trouble shooter says the difference is like night and day from the website's disastrous startup. >> we have a much more stable system that's reliable open for business, and that's important because at the end of the day, we need high system uptime so the consumers are able to use the system to seek information, fill out applications, shop, and enroll. >> reporter: more than 400 bugs have been fixed and software improvements have been made in the past month. response times have been reduced from eight seconds in late october to one second. and error waits when a page

freezes are down from 6% to less than 1%. but there are still problems with getting accurate information to insurance companies and there's also the issue of security. >> the security of this site and the private information does not meet even the minimal standards of the private sector, and that concerns me. >> reporter: and critics contend no matter how well the website works, the obama plan is flawed. that many americans will end up paying more for health insurance and have fewer choices. but this morning the fix is a relief to democratic lawmakers who have been trying to defend the botched rollout. >> this is the equivalent of having a great item that you want to buy in a store but not being able to get through the front door. it sounds like the front door has been opened successfully now, and hopefully we're going to have americans get access to health care they desperately need. >> now, people buying coverage through the insurance marketplaces have until december 23rd to sign up for plans to ensure that they have koonch on january 1st, and there's still

no telling whether this website could handle the increase in volume expected as that next big deadline approaches. anne-marie? >> just a few weeks to go. i hope it all works out. susan mcginnis in washington, thank you. coming up, a hollywood tragedy. we remember "fast and furious" paul walker killed in a car crash. and in "moneywatch," drones to your doorstep? this is the "cbs morning news." we had a great spot, not easy to find, but worth it. but with copd making it hard to breathe, i thought those days might be over. so my doctor prescribed symbicort. it helps significantly improve my lung function starting within five minutes. symbicort doesn't replace a rescue inhaler for sudden symptoms. with symbicort, today i'm breathing better. and that means...fish on! symbicort is for copd including chronic bronchitis and emphysema. it should not be taken more than twice a day. symbicort may increase your risk of lung infections, osteoporosis, and some eye problems. tell your doctor if you have a heart condition

or high blood pressure before taking it. with copd, i thought i'd miss our family tradition. now symbicort significantly improves my lung function, starting within 5 minutes. and that makes a difference in my breathing. today, we're ready for whatever swims our way. ask your doctor about symbicort. i got my first prescription free. call or click to learn more. [ male announcer ] if you can't afford your medication, astrazeneca may be able to help. [ female announcer ] holiday cookies are a big job. everything has to be just right. perfection is in the details. ♪ pillsbury cookie dough. make the holidays pop!

massive pileup in massachusetts on sunday. the chain reaction involved more than 60 cars and several tractor-trailers. at least three dozen people were treated at area worcester hospitals. and fans are remembering actor paul walker this morning. they built a makeshift memorial near where he and a friend died in a fiery car crash outside los angeles on saturday. they're leaving flowers and

notes for the 40-year-old movie star. as carter evans reports, investigators are trying to >>gure out what happened. reporter: paul walker may have been best known for his starring role in the kwft fast and furious" film series. but his love for fast cars went beyond the big screen. on saturday he was passenger in this porch carrera gt when it burst into flames after slamming into a tree killing walker app his friend rodas. jim torp saw the pair moments before the crash. >> roger backed it into the garage and paul jumped in and said, hey, let's go for a drive. they went for a little drive and this is what happened. >> reporter: it was less than a half mile from the auto shop. friends rushed to help when they heard the impact. >> there's nothing. we tried. we went through five extinguishers. >> santonio holmes knew both men. >> they were trapped. employees, friends of the shop,

we tried. >> reporter: the los angeles county sheriff's department says speed was a factor. everything else about the crash remains under investigation. walker was a fixture in the previous six "fast and furious" films and wu due to leave for atlanta to finish the seventh installment. production is now on hold. walker's death prompted a large outpouring online including this friend from long-time co-star vin diesel. brother,ly miss you very much. i am absolutely speechless. paul walker was 40 years old. carter evans, cbs news, los angeles. well, china launched its first lunar rover this morning. the unmanned spacecraft is on its way to the moon. it will survey the landscape and geology and then send back images. the robotic craft called jade rabbit is expected to land in mid-december. china will become only the third country after the u.s. and the

former soviet union to make a soft landing on the moon. on the "cbs moneywatch" now, time to click and shop for cyber monday, and amazon unveils plans for drone deliveries. wendy gillette is at the new york stock exchange with that and more. good morning, wendy. >> good morning, anne-marie. this is, of course, cyber monday, the biggest sales day of the year for online shopping. the national retail federation expect 131 million americans will shop online today compared to 129 million last year. online sales in the u.s. rose 17% on thanksgiving and black friday, but be warned if you plan to shop online from work. employers are cracking down. there were more shoppers in the store this year over the four-day thanksgiving weekend including black friday, but they spent less. 141 million americans went shopping over the holiday weekend, up from $137 million last year but they spent nearly 3% less. experts say heavier and earlier discounts took a toll on retail

sales. asian stocks were higher after manufacturing stocks from china showed steady gross. hong kong's hang seng gained half a percent. tokyo's nikkei was flat. wall street is certainly on a row launching its longest streak in nearly a decade. stocks were mixed. the dow jones industrial average lost nearly 11 points. the nasdaq gaining six points. "the hunger games" catching fire earned $70 million. "frozen" opened with $60 million. both set thanksgiving weekend box office world. anne-marie, in the not too distant future your am son delivery could be delivered by drone. amazon is testing a drone delivery system that would deliver pack ands using small

unmanned aircraft. the service is called prime air and would deliver packages in 30 minutes or less. the system could be operational in less than five years. that is certainly very hard to imagine. >> i can see the drones are flying but i don't know if the idea will. you any, if i can return my purchases via drone, i would definitely doing that. hate having to go to the post office. >> jeff pay soes said he was actually delivering the amazon pack ands to the post office himself 18 years ago. everything has changed. >> if anyone can pull it off, i'm sure amazon can. well, you can watch all of charlie rose's interview with amazon's jeff bezos online at cbsnews.com. a touchdown pass you have to see to receive by the chicago bears receive alshon jeffery.

reigning green on black friday. this is the "cbs morning news." realized they needed one thing...and fast. mom, i need a bathroom. [ male announcer ] that's when the charmin tailgating potties rolled in, providing real relief to everyone. it felt like i was at home. that was an awesome experience! [ male announcer ] clutching victory from the seat of defeat, charmin saved the day. we scored a td with this tp. [ male announcer ] tailgating potties. one more way the charmin relief project is helping people enjoy the go. and better is so easy withrning tyou cabenefiber.o something better for yourself. fiber that's taste-free, grit-free and dissolves completely. so you can feel free to add it to anything. and feel better about doing it. better it with benefiber. ♪ [ male announcer ] laura's heart attack didn't come with a warning. today her doctor has her on a bayer aspirin regimen to help reduce the risk of another one.

if you've had a heart attack, be sure to talk to your doctor before you begin an aspirin regimen. if you've had a heart attack, be sure to talk to your doctor ♪ nothing says, "you're my #1 copilot," like a milk-bone biscuit. ♪ say it with milk-bone. forecast in cities around the kun trichlt new york will be cloudy, a high of 48. miami, sunny, 79. rain in chicago. sunny in dallas and los angeles. and time now for a check of the national forecast.

the northwest is in for a winter-like storm today. rain and mountain snow will move south from the canadian border. snow from that same storm will fall from north dakota to wisconsin. in the south showers are possible from mississippi to parts of the carolinas and the northeast will be mainly dry today. in sports, pride on the line as two nfc east rivals try to right their disappointing season. the giants facing the redskins. washington jumps out with a 134-0 lead early in the game, but new york's andre brown answers with two touchdowns. the giants win 24-17. it's washington's fourth straight loss. after a 9-0 start, the kansas city chiefs are losers of three straight. denver's eric denver hauls in four touchdowns from peyton manning as the broncos top the cheefrs, 35-28. denver now holds the afc's best record at 10-2. and a chicago bears receiver

alshon jeffery turns in a monster performance in the third quarter. he catches a long pass and goes 80 yards for a touchdown. later in the third, jeffrey makes an improbable catch along theside line for a 46 yard touchdown. but it's not enough as minnesota tops chicago in overtime, 23-20. when we return, an anchor man goes for laughs. the legendary ron burgundy delivers the news during a real newscast in bismarck. [ bells dinging ] ♪ hark how the bells, sweet silver bells ♪ ♪ all seem to say throw care away ♪ ♪ from everywhere, filling the air ♪ [ female announcer ] chex party mix. easy 15-minute homemade recipes you just pop in a microwave. like caramel chocolate drizzles. happier holidays. chex party mix. ha[ female announcer ] if you love natural creamers, you'll love coffee-mate natural bliss. it makes coffee delicious with only four mp sile ingredients -- milk... cream... sugar... ♪ ...and a touch of flavor.

♪ simply put, it's everything you need for a delicious cup of coffee. coffee-mate natural bliss. coffee's perfect mate. naturally. nestle. good food, good life. [ male announcer ] the rhythm of life. [ whistle blowing ] where do you hear that beat? campbell's healthy request soup lets you hear it in your heart. [ basketball bouncing ] heart healthy. [ m'm... ] great taste. [ tapping ] sounds good. campbell's healthy request. m'm! m'm! good.®

forecast in some cities around the country. about washington, d.c., sunshine, high of 53. atlanta can expect showers. st. louis, clouds and sun. sunny in denver. rain and snow in seattle. and it rained cash at the mall of america on black friday. a minnesota man tossed $1,000

bills from the upper floor of the mall. the choir performed "let it snow" while the bills floated down. the police cited serge vorobyov who is going through a divorce and hoped good would come to him. >> news in bismarck, north dakota, got the news from ron burgundy saturday night. >> ambering you look lovely tonight. >> thank you, ron. >> are you married? >> no. >> i am. don't get any ideas. it's not too often you can call a sheriff's deputy dummy and get away with it even though i have. in north dakota, there's an exception. act tore comedienne will fehr el reprices a former roll on kxmb-tv. he's joined by amber schatz. you know what? any time he wants to come by this set, come on over.

the giant panda had a baby. she will be called bao bao meaning precious. she weighs 11 pounds and will make her public debut early next year. ♪ by the end of december we'll be q ♪ ♪ 4 lightning bolts ♪ 3 creepy gnomes ♪ 2 angry geese no one delivers the holidays like the u.s. postal service. ouncer ] priority mail flat rate is more reliable than ever. and with improved tracking up to 11 scans, you can even watch us get it there. ♪ guys... [ female announcer ] pillsbury cinnamon rolls, with cinnabon cinnamon, are an irresistible sunday morning idea. nothing calls them to the table faster. make breakfast pop!

and better is so easy withrning you cabenefiber.o something better for yourself. fiber that's taste-free, grit-free and dissolves completely. so you can feel free to add it to anything. and feel better about doing it. better it with benefiber.

good morning, welcome to

wusa9. today is signber monday. -- cyber monday. i'm andrea roane. >> so do you feel fat? you look great. >> i'm mike haiduk. >> that is what the holidays are all about right? >> i did exercise a little over the weekend. >> exercising the arms to the mouth the pie? >> weatherwise, not a bad start to the week. fairly quiet. let me show you temperatures will be climbing into the upper 40s by 1:00. we are in the 30s and even low 40s this morning. winds fairly light. they will be running easterly, at 5 miles per hour or less. satellite and radar, got a couple of rainshowers and snow showers up in central pennsylvania. lots of cloudiness here. you get down south, with more

breaks, that is where we have fog. 32 in leesburg, mid-30s in the shanendoah valley. nothing terribly cold as far as the air mass on top of us now with 37 in easton. this afternoon a little bit cooler right on the bay. but the rest of us, upper 40s to lower 50s. it is cyber monday. >> that's right. that will be good exercise for today. hey there is a water main break on bladensburg road and 17th street. here on the beltway north of town, everything is fine, no problems from college park into silver springs. if you are heading inbound on the roosevelt bridge you are absolutely fine. lanes are open on 66.

let's look at our maps again. all green right now on 66. let's go back to our live picture right now, if you are planning to head here on 270 southbound watch out for construction and that is in the right lane. back to you guys. federal investigators are still trying to figure out if speed or mechanical problems caused a commuter train to derail in the bronx yesterday. >> the crash left dozens injured. now that the train is upright, investigators are checking for more victims. >> reporter: investigators are trying to determine what caused a commuter train to jump the tracks, killing four and inscrewing more than 60. the investigation appears to center around how fast the train was moving as it reached a curve in the bronx. >> we have not spoken to the conduct tore. we anticipate interviewing the train crews in the next day or

two. >> reporter: a law enforcement source tells cbs news thening year, william rockefeller jr., told investigators he tried to apply the brakes, but they weren't working. >> they'll know the speed that the train was traveling. they'll also know if the engineer was attempting to apply the brakes or not. they'll also know if the brakes were working. >> reporter: the train came to a stop just feet from where the hudson and harlem rivers meet. this passenger said people were tossed around like rag dolls. >> i could see people flying. >> reporter: james lovely is among the dead. his 17-year-old son posted this message online. this feels like an awful nightmare i can't wake up from. rest easy dad, i love you. marley hall, cbs news, the

bronx, new york. the ntsb is going to look to see if another crash in july is linked in any way. the revamped healthcare.gov is showing major improvements, but is still not completely fixed. according to a report from the department of health and human services. the report says it still needs more tweaks. officials say more than 50,000 people at a time can now log on at the same time, which means a total of 800,000 people will be able to shop for insurance every day. the medical technician who infected people in many states, david parkway cow ski, accepted a deal where he admitted stealing painkillers and replacing them with syringes tainted with his blood.